Your questions and feedback matter to us.
We’re here to help and would love to hear from you!
01
Customer Service
Check our FAQ first, if you have
additional inquiries contact us.
Let’s chat!
02
Average response time: 24 hours
We aim to respond to all inquiries within one business day.
For urgent matters, please call us.
03
Looking for order status?
you will receive an email when your order has been shipped with a tracking number. Shipping takes 3-5 business days.
Frequently Asked Questions
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted for your protection.
Can I modify or cancel my order after placing it?
orders can be modified or cancelled within 2 hours of placement. Once your order is processed, we cannot make changes.
How long does shipping take?
shipping takes 5-7 business days within canada.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can also track your order by logging into your account and visiting the “My Orders” section.
What if my package is lost or damaged?
We’re here to help! Contact us immediately with photos of any damage. We’ll arrange a replacement or full refund. All shipments are insured for your peace of mind.